Privacy & Cookies Policy

How DPR Wholesalers Collects, Uses and Protects
Your Personal Information

DPR Wholesalers Limited takes the protection of your personal data seriously and is committed to handling it in line with UK GDPR and the Data Protection Act 2018. We want you to feel confident that any information you share with us is kept safe and secure, and that you understand exactly how and why we use it.

This notice explains what information we collect and why, who we share it with and on what basis, how long we keep it, and what rights you have over your own data. DPR Wholesalers Limited is the "Data Controller" of the personal data you provide to us - in other words, we decide the purposes for which, and the way in which, your personal data is processed. Where this notice refers to "we" or "us", it means DPR Wholesalers Limited.

If we make changes to this notice, we will update it on our website. Should you wish to contact us about anything in this notice, you can write to:

DPR Wholesalers Limited
17 Suez Road, Enfield, EN3 7SN

This privacy notice was last updated on 20th May 2026.

Data protection law only allows us to use your personal data where we have a proper reason for doing so - for example, to fulfil a contract with you, because you've given consent, because it's in our legitimate business interests, or because we have a legal obligation to. The table below sets out the main ways we use your data and the basis we rely on.

DPR Wholesalers works with a number of trusted suppliers, agencies and businesses to provide you with the goods and services you expect from us. We only ever pass on the minimum information needed, and every partner is subject to security checks.

When you apply for credit with us, we search with credit reference agencies including Experian, CallCredit and Equifax, who will also give us information about you such as your financial history. This helps us assess creditworthiness, confirm your identity, manage your account, and prevent fraud. We continue to exchange information with these agencies for the lifetime of your account, including details of settled accounts and any outstanding debts not repaid on time.

We may also use automated credit-scoring methods to assess applications and confirm identity. If you don't meet our lending criteria, your application may be automatically declined; you have a right to object to automated decision-making, and can contact our Data Protection Officer at any time for more information.

Before providing goods, services or financing, we also carry out checks with fraud prevention agencies to protect our business and comply with the law. These agencies may retain a record for up to six years where a fraud or money-laundering risk is identified, and this record may affect your ability to obtain services elsewhere.

Some of the information you provide may occasionally be accessed outside the UK and European Economic Area - for example, by our IT support partners. Although your data is held in UK data centres, colleagues based overseas may access it to carry out the support activities described in this notice.

Wherever this happens, DPR Wholesalers puts appropriate contractual safeguards in place to make sure your information is kept just as confidential and secure as it would be in the UK. We also carry out due diligence on any partners who use cloud or hosted technologies to ensure they meet the right accreditations.

How long we retain your personal data depends on the purpose for which it was collected and any legal obligations that apply. As a general rule, we keep your information for up to seven years after it's no longer needed for any of the purposes set out above, mainly so that we're able to establish, bring or defend legal claims if needed.

There are a few exceptions to this general rule:

• where the law requires us to hold it for longer, or to delete it sooner;
• where you exercise your right to erasure and we have no continuing need to keep the data; or
• where a legal claim or regulatory requirement means we need to retain it for a longer or shorter period.

From time to time we like to keep you up to date with new ranges, special offers and improvements to our website. When you set up your account, we'll ask whether you'd like to receive this type of marketing information. We will not share your details with companies outside the DPR Wholesalers group for their own marketing purposes.

If you'd rather not receive marketing information, you can ask us to stop at any time - by calling our Contact Centre on 02035 835200, via My Account online, by using the unsubscribe link in any email, or by writing to our Data Protection Officer at the address at the bottom of this page. Please note you may continue to receive mailings for a short period while your request is processed.

This section explains what cookies are, how DPR Wholesalers uses them, and the choices you have. By continuing to use www.dprwholesalers.co.uk, you're agreeing to our use of cookies as described below.

Cookies are small text files stored on your browser or device when you visit our site. They let the site recognise you, either for the duration of your visit ("session cookies") or on repeat visits ("persistent cookies"). They're not harmful and don't contain sensitive information such as your home address or card details.

The Four Types of Cookies We Use

For more on these categories and how to manage them, visit youronlinechoices.com.

What We Use Cookies For

• Letting you securely sign in to "My Account" to view orders, payments and statements
• Remembering the contents of your basket while you browse and complete an order
• Recognising the device you're using and personalising your experience
• Understanding which areas of the site you've visited, to help us improve it
• Distributing traffic across our site so pages load as fast as possible
• Showing relevant products when you browse other selected websites (re-marketing)
• Letting you share content via social platforms such as Facebook and Twitter

The information stored in our cookies is anonymous and safe, and your account security is never compromised by their use. You can find further independent guidance at allaboutcookies.org.

Can I Turn Off Cookies?

Yes - but if you choose not to allow cookies, parts of our site won't work properly, including adding items to your basket and accessing your account. To change your settings, or to be notified each time a cookie is used, adjust the preferences in your web browser. The "Help" menu in your browser will explain how to do this.

Third-Party Cookies We Use

We allow selected third parties who participate in our marketing programmes to place cookies when you visit our site, which help us understand which adverts you see and click on. We aren't responsible for the content or privacy practices of these third parties, so we'd encourage you to check their own policies. The services below are used for analytical and targeting purposes.

Opting Out

If you don't want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on. You can also manage Google Display Network advertising preferences through Google Ads Settings.

For broader guidance on managing cookies across the sites you visit, take a look at youronlinechoices.com.

This Cookies Notice was last updated on 20th May 2018.

Questions About Your Data?

Write to our Data Protection Officer at:

DPR Wholesalers Limited, 17 Suez Road, Enfield, EN3 7SN

Or call our Contact Centre on 02035 835200